Homegrown Chilli Co Privacy Policy

Privacy Policy for Homegrown Chilli Co

Last Updated: 12th September 2026

Welcome to Homegrown Chilli Co. We are committed to protecting your personal data. This privacy policy

explains how we collect, use, and safeguard your information when you visit our website, buy our hot

sauces and chilli products, or interact with us.

1. Information We Collect

We collect information to process your orders and provide a great shopping experience:

• Identity & Contact Data: Name, billing address, shipping address, email address, and phone number

wheplace an order or sign up for our newsletter.

• Financial Data: Payment card details. Note: Payments are securely processed through our third-party

gateway (e.g., Stripe, PayPal), and we do not store your raw card details.

• Technical & Usage Data: IP address, browser type, and how you browse our store (collected via

cookies) to improve website performance.

2. How We Use Your Data

We use your information for specific, lawful reasons:

• Fulfilling Orders: To pack and ship your hot sauces, seeds, or chilli products to your door.

• Customer Support: To answer your questions about product stock, spice levels, or delivery updates.

• Marketing: To send you product launches, recipes, or special discounts (only if you opt-in).

3. Who We Share Your Data With

We never sell your data. We only share it with trusted partners required to run our business:

• Delivery Partners: Courier and postal services to deliver your packages.

• Payment Processors: Secure financial services to safely handle transactions.

• Website Analytics: Tools (like Google Analytics) to understand how customers use our shop.

4. Your Rights

Depending on your location, you have the right to:

• Access the personal data we hold about you.

• Ask us to correct wrong information or completely delete your data.

• Opt-out of marketing emails at any time by clicking "unsubscribe."

5. Contact Us

If you have any questions about this privacy policy, please contact us at:• Email:info@homegrownchillico.co.uk

• Address:Homegrown Chilli Co 2A Connaught Avenue, London E4 7AA, UK